Job Start Date: January 5, 2022
Wage / Salary: TBD
Number of Openings: 1

Website Humane Society for Hamilton County

Company Email:
Company Phone Number: +1 317-674-0629

The purpose of our Medical Coordinators is to perform the medical processing, intake, temperament
testing, and day-to-day medical care of HSHC animals. The Medical Coordinators address any urgent
medical needs of animals and bring immediate concerns to the Animal Wellness Manager. The Medical
Coordinators also assist the Medical Director of Veterinarian Services in surgical procedures as needed.
This role serves as a liaison to the Animal Wellness Manager and Surgical Lead. The Medical Coordinators
will also assist veterinarians with exams as required.
As part of the Medical Coordinator team, this individual is responsible for completing the task mentioned as
part of the animal intake process and ensuring animals are medically processed, temperament tested, and
moved onto the next step in our workflow process in a timely manner—the goal being that adoptable animals
are going onto the adoption floor as soon as possible. This individual is also responsible for following all
established treatment plans for sick animals according to our medical protocols. Some animals may require
collaboration with the Director of Veterinarian Services (DVS) to determine a treatment plan for emergency
care, unique health issues, and/or require the care of a specialist/other DVM. These determinations will be
made by the Animal Wellness Manager or the DVS. The Medical Coordinators will also be responsible for
providing support in the surgery suite as needed and directed by the Surgical Lead and or DVS.

Experience Required:

Hard Skills
• Experience in veterinary medicine is required.
• Animal handling experience in a clinic setting is required.
• Be knowledgeable about shelter related, contagious illnesses with an understanding of how to 1) identify
such conditions, 2) establish the appropriate handling or quarantine plan, and 3) implement the
appropriate medical treatment plan.
• Be highly proficient using a computer including experience using Microsoft Office, email, and
entering/searching for information in data management software such as Petpoint, Excel, or other
equivalent database.
• Employees must have the physical strength and ability to lift and carry a pet or other object weighing
up to 50 pounds without assistance.
• Employees should have basic animal behavior knowledge for safely performing temperament testing or behavior
modification plans.
Soft Skills/Other
• Be a self-starter with excellent problem solving skills and initiative.
• Be an excellent communicator—both written and verbal.
• Be comfortable navigating difficult and stressful situations that may require conflict resolution between
employees and/or customers.
• Be able to pivot and react quickly to the unplanned challenges that often occur in our world each day.
• Be flexible to work some nights and weekends.
• Thrive in a fast paced work environment where you are surrounded by the distractions of animal sounds,
smells, and their respective allergens.

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