Website CIBM Bank
Essential responsibilities include:
Managing the performance of the entire branch by developing action plans including coaching, training, and targeted sales techniques (refer to Supervisory Responsibilities below).
Promoting and cross-selling bank products and services, including but not limited to: retail deposit products, commercial products and accounts, and trust services.
The Branch Manager will accept Retail and Mortgage loan applications and assisting applicants in completing them as well as counseling and resolving inquiries accordingly.
Developing and managing a sales and marketing program to originate new mortgage relationships and expand existing relationships.
Researching, problem solving, and assisting customers with inquiries regarding account information, product lines, rates, etc.
Assisting in and approving customer service and teller transactions as needed.
The Branch Manager oversees daily branch sales and service efforts and ensuring achievement of branch sales and service goals.
Identifying customer needs in order to appropriately recommend bank products and services.
Effectively communicating the benefits of recommended bank products and services.
Participating in civic, charitable, and fraternal organizations with an emphasis on expanding the bank’s image within the community.
Providing other co-workers with education and training on all related bank regulations.
Ensuring branch compliance with bank policies, procedures, and controls over customer transactions, security, and cash and accurately completing the quarterly Branch Control Certification.
Accompanying other officers on sales calls to promote and/or demonstrate related products.
Developing and maintaining effective working relationships at all levels by proactively participating and contributing to a positive work environment, controlling emotions and temperament, and exhibiting courteous, respectful, and professional behavior.
The Branch Manager must follow up on sales calls and meetings, and prepare proposals for new business.
Effectively and fluently communicating with customers, co-workers, and other business contacts within a culturally diverse work environment.
Additional responsibilities include:
Staying abreast of company policies and procedures by attending and successfully completing all mandatory corporate and departmental training. Inclusive of, but not limited to, Orientation, Annual Sensitivity Training, and Compliance Training.
Monitoring the physical appearance and condition of the entire branch facility. Reporting any needed improvements to the Facilities Dept.
Serving as bank security and/or compliance officer, and performing duties as related, i.e. education, training, and policy and procedure updates (if applicable).
Other duties as assigned.
Required Skills and/or Education:
Knowledge of banking regulations and practices consistent with that normally obtained through a baccalaureate degree in finance, business, marketing, or a similar field is required. Skills and abilities sufficient to perform the essential functions--such as customer service, supervisory, communication and marketing skills and abilities --are required.
Preferred Skills and/or Experience:
Approximately five to eight years of experience in banking or a related field, thorough knowledge of bank regulations, and proficiency in using computer software for typical office applications are preferred.
Nature and Scope:
This position is a regular full time position on a schedule established by the supervisor. Frequent local travel is required. An altered work schedule and overtime are occasionally worked to meet the demands associated with the position. The work environment involves the use of typical office equipment such as telephone, computer, facsimile, etc. in a controlled climate.
To apply for this job please visit www.paycomonline.net.